Booking information for our photography tours

What you need to know - your questions answered

Booking information for our photography tours

What are the Terms & Conditions of the New Zealand South Island tours?

Deposit & Payment:

A deposit of AUD 500 per guest is required at the time of booking. The final balance is due prior to 60 days before departure – 31 December for March tours and 31 August for November tours. Cancellation by you within 60 days of departure and the tour is otherwise filled, we will refund you the full amount you have paid less $150 service and administration charge in your payment currency.  If you cancel and the tour does not fill, then the following refund schedule will apply:

  1. Greater than 60 days from tour departure date full refund.
  2. Less than 60 days: no refund and we will retain the deposit and 100% of total booking costs.

* If the New Zealand tours do not proceed due to COVID-19 restrictions all monies paid will be refunded less any booking payments made to third party suppliers that are not refunded to us. This will occur within the 60-day period before departure. We highly recommend that you have travel insurance, and your policy covers cancellation.

Minimum Tour Numbers:

The tour is based on a maximum of 8 guests and a minimum of 6 guests is required for the tour to proceed. If less than the minimum has booked 60 days prior to departure, Beyond the Lens Tours Pty Ltd reserves the right to cancel the tour, giving a prompt refund of all monies paid.

Travel Documents:

All guests must be in possession of a valid passport with a minimum of 6 months beyond your intended stay overseas. It is your responsibility to ensure you are holding a current Visa for your circumstances, if required.

What if I am single and travelling on my own?

We welcome solo travellers. No matter your age or how experienced a traveller you maybe you will always be welcome on our tours. As a small group tour of like-minded people, you may join as a solo person, but you will soon find yourself travelling with a new group of friends sharing in some wonderful new experiences. By meeting new people who share your passion it ensures camaraderie and a fun time together.

As an added benefit you will have your own room on our tours although you may have to share a 2 or 3-bedroom Rorbuer or equivalent you will have your own private amenities and share the main common areas like a kitchen and lounge. 

As a single traveller, do I have to pay a single supplement?

No.  We don’t impose single supplements on our tours.

What about travel insurance?

Travel insurance is mandatory for any Beyond the Lens Tours and this must be organised at time of paying a deposit to avoid any issues with your travel arrangements. We strongly recommend your travel insurance has adequate cover for cancellations, curtailment, personal liability, personal accident and medical expenses, loss of luggage and personal effects amongst other comprehensive benefits. If you have travel insurance connected to your credit card, please ensure you have adequate coverage.

What language(s) will be spoken on the tour?

The tours will be conducted in English only.

I lost my confirmation emails, what can I do?

Please email bookings@beyondthelenstours.com and we will follow up with your relevant information.

What are the Terms & Conditions of the Norway Lofoten tours?

Deposit & Payment:

A deposit of $500 per guest in either GBP, EUR, USD, CAD or AUD is required at the time of booking. The final balance is due prior to 120 days before departure – 31 October for March tours and 30 April for September tours.

If you cancel your trip within 120 days of departure and the tour is otherwise filled, we will refund you the full amount you have paid less 150 dollars in your booking deposit currency for a service and administration charge.  If you cancel and the tour does not fill, then the following refund schedule will apply:

  • Greater than 120 days from tour departure date full refund less 150 dollars or (booking currency equivalent) service fee.
     
  • Between 90 to 120 days: we will retain the deposit or 50% of total booking cost, whichever is greater.
     
  • Between 60 and 89 days: we will retain the deposit or 75% of total booking cost, whichever is greater.
     
  • Less than 60 days: no refund and we will retain the deposit and 100% of total booking costs.

Refunds will be paid by the same method that the original payment was made. These refunds will be initiated within 72 hours at time of request once cancellation has been requested in writing and has been approved by Beyond The Lens Tours.

Travel Documents:

All guests must be in possession of a valid passport with a minimum of 6 months beyond your intended stay overseas. It is your responsibility to ensure you are holding a current Visa for your circumstances, if required.

Other booking information:

  • Maximum 8 guests on New Zealand South Island Tours and 6 guests on Norway Lofoten Tours. Full payment required for Tours as follows:

  • New Zealand South Island Tours:  60 days prior to tour departure

    • by 31 December for March tours and by 31 August for November tours
       
  • Norway Lofoten Tours:  120 days prior to tour departure

    • by 31 October for March tours and by 30 April for September tours

What if I have any further questions?

You can contact us directly                

How do I book a tour?

Please contact us to enquire about a booking. If you have specific questions that are not answered in our FAQ’s then please include these in the message box. Once your place has been confirmed we will forward an invoice with details for payment. A $500 deposit (either GBP, Euro, USD, CAD or AUD) per person is required to secure your place.

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